Shipping policy
Shipping Policy
Effective Date: March 12th, 2026
At Still Us Jewelry, we take great care in preparing and shipping your order as quickly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
We always do our best to ship orders as soon as possible.
Once your order has been processed, it will be handed over to the carrier for delivery.
Shipping Time
Shipping times vary based on the selected shipping method and carrier. Estimated delivery times are provided at checkout but are not guaranteed, as carrier delays may occur.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Shipping Delays
While we work hard to ship orders promptly, Still Us Jewelry is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
Still Us Jewelry is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience an issue, please contact us and we will do our best to assist you.
Questions
If you have any questions about shipping, please contact us at:
📧 stillusjewelry@gmail.com